Privacy policy

Privacy policy

S•Sens Aroma /
Website type: e-commerce



The purpose of this privacy policy is to inform users of our site about the personal data we will collect and the following information, if applicable:

  • The personal information we will collect
  • How we use the data we collect
  • Who has access to the data collected
  • The rights of users of the site
  • The site's cookie policy

This privacy policy operates in conjunction with our site's terms of use.


Applicable Laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of location. This privacy policy is intended to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.

For residents of the State of California, this Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will modify our policy to comply with the relevant law.



Users agree that by using our site, they consent to:

  • the terms and conditions set forth in this Privacy Policy; and
  • the collection, use and retention of the data listed in this policy.


Personal Data We Collect

Data collected automatically

When you visit and use our site, we may automatically collect and store the following information:

  • IP address
  • Location
  • Hardware and software details
  • Links a user clicks while using the site
  • Content that the user views on your site


Data collected in a non-automated way

We may also collect the following data when you perform certain functions on our site:

  • First and last name
  • Email
  • Phone number
  • Home address

This information may be collected through a form when you place an order for a product.

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.


How we use personal data

Personal data collected on our site will be used only for the purposes specified in this policy or as indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we automatically collect is used for the following purposes:

  • improving the operation of the website
  • tracking and analyzing website traffic

The data we collect when the user performs certain functions may be used for the following purposes:

  • registering and processing product orders
  • shipping of products
  • contact with customers


With whom we share personal data


We may disclose to any member of our organization such User Data as is reasonably necessary to fulfill the purposes set forth in this Policy.

Third parties will not be able to access user data beyond what is reasonably necessary to accomplish the given purpose.

Other Disclosures

We will not sell or share your data with third parties except as follows:

  • if required by law
  • if it is required for any legal proceedings
  • to prove or protect our legal rights
  • to purchasers or potential purchasers of this company in the event that we seek to sell the company

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.


How long we store personal data

We do not retain user data beyond what is necessary to fulfill the purposes for which it is collected.


How we protect your personal data

In order to ensure the protection of your information, we use the SSL security protocol.

All data stored in our system is well secured and is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the termination of the employee.

While we take all reasonable precautions to ensure that our employees' personal information is kept confidential, we do not share it with any third party.



For EU residents, the GDPR specifies that individuals under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.


Your rights as a user

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided that it is acceptable under the law.

You may choose to withdraw or change your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and you have notified us within a reasonable time.


How to change, delete or challenge the data collected

If you wish to have your information deleted or amended in any way, please contact us at

S•Sens Aroma - Personal Data Management
2500, Parc-Technologique boulevard, Quebec City (Quebec) G1P 4S6, Canada
Phone number: (418) 874-0054 (418) 874-0054


Cookie Policy

A "cookie" is a small file stored on a user's hard drive by a Web site. Its purpose is to collect data about the user's browsing habits.

We use the following types of cookies on our site:

  • Functional cookies
    We use them to remember any selections you make on our site so that they are saved for future visits.
  • Analytical cookies
    This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site.

You can choose to be notified each time a cookie is sent. You can also choose to disable cookies entirely in your web browser, but this may diminish the quality of your user experience.



This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by email of changes to this policy.



If you have any questions for us, please feel free to contact us using the following:

  • Phone: (418) 874-0054
  • Courriel:
  • Adresse: 2500, Parc-Technologique boulevard, Quebec City (Quebec) G1P 4S6, Canada